Deposit IssuesOpen

Bonus added without asking, blocks withdrawal of my own deposit

Borneo Bet · borneobet.exampleReporter: Siti_AWritten in English

I deposited RM 500 and a 100% bonus was added automatically. When I tried to withdraw my own RM 500 without playing, I was told the bonus terms require 30x wagering first. I never opted in to the bonus.

Evidence (2)

1. ScreenshotApproved for public view (personal details blurred)

2. Chat logVisible to moderators only

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Customer SupportOpen

Akaun disekat selepas meminta penutupan akaun

Sep 12, 2026Incident: MalaysiaReporter: Arif.Zborneobet.exampleWritten in MalayAmount involved: MYR 180Evidence: 2 file(s), reviewed by moderators

Saya meminta akaun ditutup kerana ingin berhenti bermain. Akaun terus disekat dan baki RM 180 tidak boleh dikeluarkan. Khidmat pelanggan berkata baki akan 'dilupuskan' mengikut terma.

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