Only the nickname is shown publicly. Email addresses and phone numbers are never displayed.
To withdraw 1,500 USDT, support asked me to send 150 USDT from another wallet as a 'gas fee'. Real network fees on TRC20 are about 1 USDT. I refused and the withdrawal has been on hold for two weeks.
After winning USD 2,000, the maximum weekly withdrawal on my account was changed from USD 5,000 to USD 100. I was not informed. At this rate it will take 20 weeks to withdraw.
Requested 800 USDT to my TRC20 wallet. The site marked it completed and shows a transaction hash, but the hash does not exist on the blockchain explorer. Support says it is a network delay. It has been 10 days.
While on holiday in Manila I contacted support about a stuck deposit. The agent asked me for my online banking login and password to 'verify the transfer'. I refused and closed the chat. Posting so others are careful.
The welcome bonus page said 10x wagering when I deposited. After I claimed it, the terms page showed 40x wagering, and support said the old page was a 'display error'. I have screenshots of both versions with dates.