Payment / WithdrawalOpen

USDT withdrawal marked 'completed' but never arrived

GoldenBet Asia · goldenbet-asia.exampleReporter: KevinTanWritten in English

Requested 800 USDT to my TRC20 wallet. The site marked it completed and shows a transaction hash, but the hash does not exist on the blockchain explorer. Support says it is a network delay. It has been 10 days.

Evidence (3)

1. ScreenshotApproved for public view (personal details blurred)

2. Chat logVisible to moderators only

3. Bank slip / receiptVisible to moderators only

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Customer SupportOpen

Account closed without explanation, balance frozen

Sep 27, 2026Incident: MalaysiaReporter: AhmadRgoldenbet-asia.exampleWritten in EnglishAmount involved: $640Evidence: 2 file(s), reviewed by moderators

My account was closed the day after a big win. The email said I violated terms but did not say which. My balance of USD 640 is frozen. Support only repeats that the decision is final and cannot be discussed.

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